Complaint

Customer Faces Issue
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Lodges Complaint through:
• Email: info@recapitalindia.com
• Phone: 1600117141
• Registered Office / Branch
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Level 1: Customer Care / Branch
(Acknowledgement within 48 hours)
(Resolution within 7 working days)
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├──► If Resolved → Complaint Closed
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└──► If Not Resolved / Unsatisfied
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Level 2: Grievance Redressal Officer
Email: re.capital2017@gmail.com
Phone: 1600117141
(Response within 7 working days)
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├──► If Resolved → Complaint Closed
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└──► If Not Resolved / Unsatisfied
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Level 3: Nodal Officer
Email: re.capital2017@gmail.com
Phone: 1600117141
(Final response within 7 working days)
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If complaint is not resolved within 30 days or customer is not satisfied
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Customer may approach RBI Ombudsman under
Integrated Ombudsman Scheme
(www.rbi.org.in)
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Closure